Bad decisions made by senior management and backed up by terrible middle management - Project Manager Intuit Employee Review

1.0
Feb 14, 2012
Recommend
CEO approval
Business outlook

Pros

Intuit manages to hire great people and beat them down over time with lack of opportunity, too much work and too little compensation, but for a while you might have great coworkers. Benefits are good.

Cons

The company seems to be understaffed due to the long work hours and high expectations given to current employees, yet an employee has little or no room for growth or upward mobility. Customers are often given a confusing, if not impossible, route to get help or deal with problems, causing distress to any employee who feels that good customer service is a must. Great ideas for improvement are passed over constantly due to "lack of funding". The middle management does just enough to get by and tends put the blame for their failings on their staff. The employee is completely at the whim of a management team with no spine and no desire to pursue truth or justice within the company, therefore innocent people have been incorrectly blamed and fired with no recourse. There is no safe way to report any incidents that might be Human Resources issues, for these reports often lead to firing as well.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

internal mobility culture lets you stay engaged and challenged. has access to latest techonologies to learn and grow. peers are good

Cons

strategy of the business is unclear given the recent stock price drop

3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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