A mediocre company, stuck in the past with an obsolete mindset - Software Engineer IBM Employee Review

1.0
Mar 12, 2023
Recommend
CEO approval
Business outlook

Pros

- If you volunteer in your personal time, you can participate in interesting projects where you will learn a lot. Just remember that this is unpaid and in your personal time. - Interviews are not that hard and the company has a "students" program, which hires people with no experience. If you are starting your career, this could be good, but be careful of wasting too much of your life here (see the "cons" section). - Some employees volunteer to present talks and share knowledge. Most of the time, there are open to anybody in the company. If you pay attention and look for them, you can learn a lot. - Some very talented and smart people work here, and you can learn a lot from them. But precisely because they are smart and talented, they rarely spend a long time working for IBM.

Cons

- The Guadalajara office is very far away, and employees are required to go there frequently, with no clear reason. When asked why we need to be there, the managers look confused and mumble words like "collaboration", "innovation" and other nonsense, but no real explanation. - IBM frequently contractics itself. Sometimes they say they value inclusion and diversity while having favorites in their teams. Sometimes they say they value the environment and "new ways of work" while requiring employees to pollute by commuting to their far away campus. Sometimes they say the earnings are very high, while firing employees and not giving raises or bonuses in many years. - I spent many years at IBM and I never knew an IBM manager who had technical knowledge. They constantly needed to be explained the meaning of concepts like "the cloud", "Red Hat", and many others which are supposed to be the core business of the company. Often, the managers are even proud of not understanding even the basics of what their employees do. They rely on their employees doing their work for them. Managers only schedule meetings and ask for status, but they never really help their people. - The Guadalajara campus has adopted the worst practices from Mexican companies. Examples: Favoritism, old-fashioned managers who don't listen to their employees, backwards mentality, "putting the shirt on", requiring employees to attend "integration activities" which everybody hates, occur after hours, and obviously are not paid. - The IBM managers still think their employees are motivated by cheap T-shirts and tasteless pizzas. - Compared to other companies, salaries are average at best. And this is only after you spent years at the company and create a strong friendship with your manager so he chooses to give you bonuses or raises. - The things you will learn at IBM are rarely useful outside of IBM. The company uses technologies like DB2 and the IBM Cloud, which rarely are used by other companies. So, be prepared to have to spend a lot of time learning things that will be useless once you get a better job. If you are not careful, this could mean career suicide. You will have to invest a lot of your personal time to learn new things so you can keep being relevant in the market. - Most first-line and middle managers agree with whatever silly thing the VPs and C-level executive say. The CFO announced the return to the office and there was a strong backlash from the great majority of employees. The only ones with "positive" comments where middle managers with no self-respect saying things like "Wow, excellent news boss!", "I love going to the office to build culture!". They sound so fake and ridiculous and only show that they don't listen to their people. - IBM often has scandals, like executives firing older employees only because of their age (look for it online). This is just another company that only cares about numbers, not people. - IBM does not seem to know what they should focus on. Years ago it was "Mobile first", then in was the cloud and Red Hat, then it was Quantum, then AI. But IBM never shows leadership in any of these markets, they are often too late or too soon, but never at the right time. - IBM is famous for "firing" a lot of people, but cleverly masking it to avoid the bad press. They "separated" a big chunk of the company and called it "Kyndryl". They ask too much of their employees (like moving to another city in a few days) because they know people will quit, and they will not really have to actually "fire" so many people. There are many examples of this online, look it up. - Employees are expected to do "stretch assignments" (extra work) with no extra payment because this will give them "exposure" with upper leadership and it will look very nice in their yearly performance review. These are lies. I got bonuses and raises because I was friendly with the managers, but I saw a lot of people going the extra mile and being ignored completely. - Managers don't hide the fact that they like and dislike some people. I often heard managers talking behind their employees' backs, saying bad things about them to their co-workers. Extremely unprofessional.

Explore other reviews about IBM

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good Work life balance here

Cons

Kind of in the middle of nowhere

4.0
Aug 26, 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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