Trending Downward - Avoid - Managing Consultant IBM Employee Review

1.0
Jun 19, 2009
Recommend
CEO approval
Business outlook

Pros

Let me first say I have worked for IBM Global Business Services for a relatively long time (8 years). Pros include a fairly good benefits package and decent salary. IBM brand recognition also helps your resume a little, but the brand recognition is for software and servers, not consulting. There is a decent number of fairly intelligent peers you work, although the numbers are declining. It's a good place to go for a year or so to gain technical skills then leave.

Cons

IBM GBS has morphed into one of the poorest run entities in business. Communication is silent within the organization. This is because there is nothing but bad news for employees. Revenue and earnings are growing astronomically while employee raises and bonuses have been trending the opposite direction just as fast. This same pattern has gone on since 2002. This year IBM has decided to skip promotions to save money yet raise what is known as the skill level for promotion qualified employees so they can bill them for more. IBM and its senior management are extremely money hungry and employees are treated like chumps (and you are a chump if you continue to work for such a firm). Its very sad, but you're not a consultant just a person you provides IBM with a source of income. Expect nothing in return. In fact, top rated employees with the highest evaluation rating were recently laid off after being "on the bench" for two weeks.

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5.0
Feb 8, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

- Relaxed and inclusive work environment - Talented and super-intelligent colleagues - Visionary long term research projects

Cons

- No con really of note

4.0
Aug 26, 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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