Bureaucratic giant focused on cost reductions and controls - Planner IBM Employee Review

2.0
Apr 1, 2012
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and generally speaking I found it easy to get personal time off when needed. My organization was spread out across the globe, so while I worked at an IBM office, I could work from home whenever I needed/wanted.

Cons

After 34 years I was selected to participate in a "Resource Action". I was given 30 days to find another job or be out the door. (I was out the door.) These RAs, always the end of the second month of a quarter, are designed to lower costs quickly. They are a common occurrence and because there are so many organizations the overall numbers are never high enough to get media coverage. It is a cloud over every employee's head. Executive management doesn't want to hear bad news, so middle management will spin any problem to save themselves. Even bad programs/products get out the door, the management in charge get their awards and move up and out before stuff hits the fan. Then new management has to fix the problem that they didn't cause. Non-performing employees are kept around because headcount is so micromanaged that if someone is let go, there's a good chance that there will never be a backfill. So, managers are continually faced with the problem of keeping a bad performer around just to save the spot or save it until they're forced to make an RA selection. Expenses are micro-managed. In my Group, if you asked for $8 business cards, you had to go through reviews and get half a dozen upper managers to okay it - oh, and provide a list of external customers that you interfaced with to prove that the cards would be used in a clear revenue opportunity. Just before I left, the edict came out from CHQ - no external monitors or minidocks if you had a laptop. SW and HW developers writing code, running scripts, compiling, debugging in multiple windows, why would they need an external LCD monitor to actually see what they're doing??? Penny wise and pound foolish. Be prepared to buy things you'll need to do your job with your own dime. It is clear that the goal is to reduce US headcount and increase headcount in those countries where the P/Y rate is a third of what it is in the US. That would be a good financial decision if those individuals had the necessary skills AND if they stuck around to do work and provide continuity. Turnover in those countries is very high because the employees are focused solely on making more money (who can blame them). IBM is clearly not the company I went to work for 34 years ago. We used to be proud to be IBMers. Today it is a paycheck. IBM tries to recruit from the best schools and the pay is competitive in the beginning, but by year 4, those hires will be behind their peers in other companies. IBM may have more patents than any other company, but it doesn't play out in how they reward their employees in job opportunities and advancement.

Explore other reviews about IBM

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

WLB Comp Good Team Good Work

Cons

unpredictable work hours, job insecurity

4.0
Aug 26, 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

636
avatar
IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
See reviews by: Helpful|Rating|Date|All