Constant pivots, changes, and uncertainties. Acquiring instead of innovating. Employees are expendable. - Named Account Sales Executive IBM Employee Review

2.0
Jan 13, 2026
Recommend
CEO approval
Business outlook

Pros

- Because IBM's portfolio is so extensive and spans so many different segments of the technology space, you can gain exposure to new innovative sectors and areas of interest under one roof. - Brand recognition and reputable name in the Enterprise space with long-standing customers that can make breaking into new accounts, scaling, and specific brand, or cross-selling easier vs competitors. - A lot of learning resources and tools are available for free, both from a technical and professional standpoint. Still, they are hidden and not widely talked about, so you have to uncover these programs and courses. - Opportunity to work on complex deals helping to architect and sell really innovative and robust solutions to solve unique and first of it's kind use cases - Lots of room for advancement or pivoting to another brand within the company, but a lot of the vertical integration happens through building connections and networking, which does lead to some favoritism. Ultimately, you can reach out to the Director about a role on their team on Slack to discuss further. - Strong benefits, ESPP, and a yearly performance increase to your base salary that becomes substantial if you are successful, the longer you're with the company.

Cons

- Doesn't know who or what they want to be. Over my time with the company, we rebranded every year, which led to personnel realignments and/or the loss of deals in your pipeline because you no longer covered a specific solution. Also, led to inconsistent messaging to customers, confusion around brands and products, a constant revolving door of people in front of customers, and required several weeks to make the pivot to start the year. - Acquiring, not innovating - a lot of solutions and the training you receive talk about being cutting edge and first to market or solving for xyz problem, which is all great, but not an accurate depiction about half the time, with solutions being rolled out half-baked or missing features or components. Acquisitions are rolled into a suite or under a brand, and the innovation that made the acquisition attractive dies once fully under IBM's flag. Lastly, many offerings in the AI/ML, big data, and automation spaces are not turnkey, out-of-the-box solutions, and to accomplish what others provide in a single solution, IBM has broken out into standalone solutions or modular components. Implementation costs can be very high, making it hard to justify the overall cost/ time-to-value. - You worry about your job security and don't expect your manager or leadership to help or do much because they are doing the same. There were several scenarios in which a team didn't receive their account list or quotas until late March. Then their plan was changed, and during that entire time, under IBM employee guidelines, you can be put on PIP after two bad halves, and in this example, there were no exceptions. - Commission structure is good, but nothing exceptional, and IBM is constantly adjusting in favor of IBM, lowering earning potential yearly - Daily perdium for travel is so minimal that you end up spending a decent amount out of pocket if you travel a lot, and IBM's very strict on what can be expenses - The amount of hours spent on internal calls, meetings, 1x1s, trainings, and so on is absurd, typically averaging around 6-8 hours during primetime selling hours that are then lost and likely require you to make them up somewhere else

Explore other reviews about IBM

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible mentorship from experienced engineers and exposure to real-world production code. The team is very supportive and encourages questions.

Cons

The onboarding process can be a bit overwhelming at first due to the complexity of the internal tools and systems.

4.0
Aug 26, 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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