Lingerie Sales Associate - Sales Associate Harrods Employee Review

3.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

Discount for staff is standard 33% off. If you have a business allowance for business clothing you can get 50% off within reason. Sale items can be further reduced with standard staff discount. Training with multiple brands. You might get to speak to actual owners of brands and designers if you have an interest in fashion. You sometimes get freebies.

Cons

This department has a high turnover, managers are okay but unfortunately, the high turnover is because of them. People are spread thin, with a million things to remember about Harrod's different services. Recruits are not trained properly. Must rely on making friends quickly to even learn about the functioning of departments. No customer service training with VIP clientele or in general. Most SA were brought to tears because of management behavior and left because of it.

avatar
Harrods Response
2y
Thank you for taking the time to review your experience of working at Harrods. Your description of the environment is concerning, and I’d urge you to contact me at Mark.Blundell@harrods.com, Director of Retail

Explore other reviews about Harrods

5.0
Nov 20, 2022
Recommend
CEO approval
Business outlook

Pros

It was Posh and Becks, duh !!!!

Cons

Lots of travel and they were very high maintenance .

4.0
Jan 6, 2024
Recommend
CEO approval
Business outlook

Pros

Good place for work in long term

Cons

No opportunity to grow in higher position

See reviews by: Helpful|Rating|Date|All