Pros
Quiet, chill environment. No uniform, can really express your style as long as you are smart dressed.
Cons
Where do I start? Working for another beauty retailer has really opened my eyes on how bad HBeauty is. The starting pay is actually quite small. The benefits are literally just your discount. There is barely *any* gratis. The brand trainings are mostly virtual and quite bad which just shows what horrible relationships Harrods has with these brands. As an employee you do not get to participate in *any* brand events or activations in your store even if you are not on shift. They want staff to buy in store to hit targets but you don't get aaaany of the benefits a customer would get. For events like Carnival the managers office would have drinks and snacks and the staff would get nothing. It is run 100% on favouritism and biases. The entire management team in my store is white and british. Even if fully qualified you would never get in. Staff would be made to fail probation on managers biases. Upper management would complain and moan about staff to other staff on shop floor. The micromanagement was insane. From 99% of managers. Does not matter what age you were or how much experience you had, you were treated like a child. The social media team? Won an award even though none of the posts have gotten more than 30 likes in like 2 years. The beauty buyers? Haven’t heard of brands like Merit or Refy and think Erborian is an actual Korean brand. Their ‘national beauty trainer’? His information on skincare is about 40 years old and not up to the current scientific findings or trends. And the makeup? Horrific. Stuck in 15 years ago Clarins vibe. I could actually go on and on but I think the point was made.
