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      Electronic Arts

      Engaged employer

      Electronic Arts reviews

      Customer Support - Anonymous employee Electronic Arts Employee Review

      4.0
      Jan 11, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Significant improvement to the tools provided to agents over the last several years. Beautiful office, great site amenities: Gym, Cafe, Etc. Solid management at the Team level.

      Cons

      Upper management seems to be disconnecting with the frontline agents. Constant change and reorganization

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      5.0
      May 30, 2026
      Lead product manager, technology
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast paced startup mindset in an established corporate ladder

      Cons

      Privatization might cause headcount reduction, change the tempo and culture in the organization. 🤞

      2.0
      Jun 18, 2026
      Planning manager
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of good and smart people that are able to create good work together.

      Cons

      Restructuring every year, nepotism, no clear path for career progression at all, senior leadership isn’t communicating clearly, acquisition communication has been non-existent, layoffs are a constant factor and fear, unclear why some people get promoted and many high performers do not

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