Cool place to shop, horrible place to work! - Sales Associate Crate and Barrel Employee Review

1.0
May 30, 2011
Recommend
CEO approval
Business outlook

Pros

Shopping discount, that is pretty much all there is to say about the Pro's

Cons

WAAAAYYY too many to list here, but in a nutshell the company is run by people who should not be in their positions, there is favoritism, bad business practices running rampant, unfair promotions, employee abuse, and overall poor morale in the stores among the workers. It is a store with great products and great design, but it is organized and run very poorly....save yourself the hassle of having to quit your job due to your stress and unhappiness w/Crate and apply elsewhere!

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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