Crate and Barrel Reviews

Updated Oct 15, 2021

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Found 1,478 of over 1,529 reviews

3.7
64%
Recommend to a Friend
67%
Approve of CEO
Crate and Barrel CEO Janet Hayes (no image)
Janet Hayes
84 Ratings
Pros
  • "good work environment with my collegues(in 83 reviews)

  • "Amazing Brand, Great product offering(in 76 reviews)

  • Cons
  • "Expect to work late into the night/get the odd shifts if part time(in 56 reviews)

  • "all they care about is credit cards(in 53 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      great staff

      Sep 10, 2021 - Customer Service Representative in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      amazing people to work with

      Cons

      none none none none none

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    2. 4.0
      Current Employee, more than 3 years

      Wish there were more permanent positions

      Oct 3, 2021 - Merchandiser in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very cool working environment to be. I got RRSP matching as a part timer.

      Cons

      Warehouse management utilized old-fashioned techniques and quite inefficient. Everyone is part timer so the consistency and quality of work vary significantly from employee to employee.

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    4. 3.0
      Current Employee

      Alright, Needs a lot of Work

      Sep 1, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team that supports each other.

      Cons

      Understaffed and often required to undertake situations which you are not trained to do. There seems to be a divide in management, no communication and transparency.

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    5. 5.0
      Former Employee, more than 1 year

      Great place to work

      Apr 15, 2021 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, great products and well organized.

      Cons

      You end up spending most of your paycheck there because you want the stuff!

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    6. 5.0
      Former Employee

      Great workplace

      Mar 31, 2021 - Retail Sales Associate in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was great working there

      Cons

      Did not get enough hours

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    7. 2.0
      Former Employee, more than 3 years

      Upscale retail but still retail

      Mar 17, 2021 - Crate and Barrel Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good systems in place for inventory, sales; employee discount is generous

      Cons

      Typical retail environment, challenges with customers, management doesn't value employees as much as they should, don't encourage long-term commitments.

      3 people found this review helpful
    8. 3.0
      Former Employee, more than 1 year

      Furniture Sales at Crate

      Mar 16, 2021 - Furniture Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team of co-workers, employee discount after 3 months , benefits. Team meals provided on occasion.

      Cons

      One of the lowest paid commission structures in the industry, 10 hour shifts with no 15 min breaks only a lunch break , inexperienced and micromanaged by managers higher up . No consideration for personal life with scheduling almost always worked split days off . Extremely high turnover rates.

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      1 person found this review helpful
    9. 5.0
      Current Employee

      Great Company

      Feb 26, 2021 - AGM-Operations in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company, Good Pay, Good Benefits

      Cons

      No cons for this company so far

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    10. 5.0
      Current Employee, more than 1 year

      Takes care of its people

      Feb 11, 2021 - Design Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Even during Covid, they made sure the staff were looked after. They stick to their word

      Cons

      Little room to advance, but only because staff stay on for so long.

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    11. 5.0
      Current Employee, less than 1 year

      Pretty good

      Jan 19, 2021 - Part Time Sales Associate in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its pretty good everybody's nice

      Cons

      It's a little boring and some customers can be rude

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    Viewing 1 - 10 of 1,478 Reviews

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