Crate and Barrel is only for Mom's who want to make extra money while their husband/partner supports them. - Sales Associate Crate and Barrel Employee Review

1.0
Jul 14, 2010
Recommend
CEO approval
Business outlook

Pros

There is a thirty percent discount that sometimes gets bumped up to forty percent when the company is desperate for money.

Cons

Part time hours highly fluctuate. There is no actual training. Managers are extraordinarily unintelligent (read: can't pronounce colander). You can never do anything right, management always focuses on the negative. You won't be promoted until the person above you either dies or gets pregnant and leaves the company. High percentage of female employees that creates a hostile work environment for heterosexual men. Inconsistently applied rules. Nepotism runs rampant come promotion time. Extraordinarily clique centered work environment. They hate unions, like really really hate them because god forbid employees ever get any minor bit of power. Customers get whatever they want leading managers to blame employees for following the rules. Product knowledge is so disastrously poor that managers often can't explain the function of some of the merchandise. Benefits are a joke.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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