It tried really hard to be tech - Software Engineer Capital One Employee Review

2.0
Mar 11, 2025
Recommend
CEO approval
Business outlook

Pros

As early adopter to be all-in to AWS, c1 invested heavily in tech and cloud. it likes to hustle, and jumps on tech trends or fads. Imagined and claimed itself as a tech company in bank biz. However it's no exception to Conway's law. Biz Bozos at all levels are still in control.

Cons

There is no genuine tech leadership from the highest levels. - Whole c1 took siloed approach to build redundant systems by copying softwares from one LOB to another. - After so many years adopting AWS, the cloud CICD pipelines have poor quality. A build or deployment that worked last week might break due to constantly changing CI/CD processes. you'll be lucky if you can relase a simple bug fix to prod in a few days through cicd. - Poor-quality software has been, and continues to be, developed across all teams. Under pressure, developers have resorted to chating code coverage tests—running them against dummy code while skipping real functional code. - The longer you work at c1, the less marketable your tech skills become. Most of your time will be spent deciphering proprietary processes and rules created by others rather than building relevant technical expertise. - from all levels of sr tech resources, including sr tech lead, distinguished engineers at c1, their abilities to have deep understanding to relevant techs, then create suitable solutions are limited. E.g,, to enable zero-trust, everyone of the thousands of app/microservice needs to stash its credentials in vault and rotate them frequently. What kind of incompetent designed this?!

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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