Capital One Reviews | Glassdoor.ca

Capital One Reviews

Updated Aug 20, 2019

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Found 6754 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
92%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
3878 Ratings
Pros
  • "The company really does care for the employees and has great work life balance(in 1009 reviews)

  • "great vacation, great benefits for families(in 709 reviews)

Cons
More Pros and Cons
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    There are a lot - great workplace with awesome people

    Cons

    There are very few - some level of politics

    Capital One2019-03-16
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON

    I have been working at Capital One full-time for more than 5 years

    Pros

    Great people who truly care about the company and work we are doing

    Cons

    Americans who come and push their views

    Capital One2019-08-13
  3. "Capital One, A Dynamic Atmosphere for the Young"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Montreal, QC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Felixble management, great team and location and advancement possibilities from the get-go

    Cons

    Same as most phone young phone centres

    Capital One2019-08-12
  4. "capital one fraud investigation agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Capital One full-time

    Pros

    learned how to multi-task, benefits to solve customer issues,

    Cons

    not really flexible on hours

    Capital One2019-08-06
  5. "Great company to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Process Manager in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Capital One

    Pros

    Good training programs for new graduates. Smart co-workers. Decent compensation.

    Cons

    Below average compensation for data scientists. Office politics. Capital One lifers are very narrow minded.

    Advice to Management

    Hire externally and promote people who did not work at Capital One their entire career. Hire some external consultants to diversity ideas and thoughts..

    Capital One2019-08-02
  6. Helpful (1)

    "Good place to work if the job aligns with your career direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Montreal, QC
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Great benefits, good culture and values

    Cons

    silo work, slow readjustment and change rate

    Capital One2019-07-30
  7. Helpful (1)

    "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Coordinator 

    I have been working at Capital One full-time

    Pros

    Great pay, flexible,free parking, vacation,growth opportunities

    Cons

    Bad management, problems never solved, higher management sucks, doesn't compensate hard work as good as they should, bad scheduling system

    Capital One2019-07-28
  8. "Not Too Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scarborough, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Good pay and benefits Great colleagues

    Cons

    Poor management support and alot of politics

    Advice to Management

    Do not just say you are listening to pacify your employees - actually listen and be transparent

    Capital One2019-07-12
  9. "High potential ruined by poor management structure and cult-like atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Toronto, ON
    Doesn't Recommend
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    -Potentially good culture -Smart people -Competitive salary

    Cons

    - Your progression is highly dependent on the manager you get, people leaders are promoted based on performance instead of ability to actually manage others so you have a lot of managers who have low EQ and can't develop their associates - Advertised work-life balance only applies to ~40-50% of the company, long hours otherwise - All the truly good associates and smart people leave - Zero diversity of thought, and...

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    Capital One2019-07-26
  10. Helpful (3)

    "Career ruining experience. Avoid this place at all costs, Do not fall prey to high compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Capital One full-time for less than a year

    Pros

    I cannot think of anything. Perhaps CEO's vision is great. Benefits are great.

    Cons

    I experienced the worst ever leadership and management here in Canada Tech. The culture in capital one US is far better. Leadership here has no clue how to handle situations. They keep passing on problems. Worst decision making ever. They run a generic job description for recruitment and place people in any position that is open irrespective of matching skills. People are continuously leaving. Recruitment standards...

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    Advice to Management

    Leadership in Canada Tech needs to seriously do introspection of their own leadership skills before preaching it to others. People leadership skills are zero. Are you the real problem solvers? You create problems and keep passing them on, making others totally responsible for it. Diversity and inclusion is just a cliché, you need to internalize it. Discrimination is quite visible. Annual people performance management...

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    Capital One2019-08-06
Found 6754 reviews