Capital One Reviews

Updated Sep 28, 2021

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Found 10,104 of over 11,160 reviews

4.1
83%
Recommend to a Friend
95%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
5,611 Ratings
Pros
  • "This company had great Work-life balance(in 1319 reviews)

  • "Great benefits and awesome people(in 862 reviews)

  • Cons
  • "Performance management curve fitting isn’t great(in 338 reviews)

  • "Work life balance is a little distracted(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years
      Featured Review

      GREAT CULTURE AND BENEFITS

      Nov 1, 2020 - Branch Ambassador in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You feel valued and rewarded for your hard work. The schedules are regular business hours with a short day on some weekends, I appreciate how it allows me to have a great balance of work and personal life. You get great internal mobility opportunities, health insurance, very great PTO, career counseling, wellness incentives, tuition reimbursement and many more perks. The work environment is often great and you don't have the annoying pressure that other banks have to meet certain number of sales goals (I really love that about Capital One). You get to focus on helping customers without having to push them on getting certain product just to meet your monthly goals.

      Cons

      Management needs some improvement. Nobody appreciates a manager who's too soft to overlook certain associate behaviors that affect the team as a whole.

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      1 person found this review helpful
    2. 5.0
      Former Employee

      Fraud/Dispute

      Sep 3, 2021 - Senior Coordinator Fraud Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and diversity within the company

      Cons

      micro management within the department

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    3. 4.0
      Current Employee

      Software Engineer Associate

      Sep 23, 2021 - Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work life balance - Education assistance fund - Able to work on side projects and new challenges

      Cons

      - Upper management shifts around quite a bit

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    4. 3.0
      Current Employee, more than 5 years

      Good comp, poor culture

      Sep 23, 2021 - Director in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Competitive compensation - Talented peers

      Cons

      - Very bureaucratic - Soul-sucking performance management culture - High degree of favouritism

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    5. 4.0
      Current Employee, more than 1 year

      fraud detection

      Sep 21, 2021 - Fraud Analyst in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture positive feedback interesting job

      Cons

      desk job which does not require travelling and on the job training is required more than couple weeks of learning the mandates and software .

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    6. 5.0
      Current Employee

      Overall great place to work

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance, unique and aggressive technology strategy for an established financial institution

      Cons

      Bureaucracy and red tape when trying to get things done, which is understandable as a bank of its size

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    7. 5.0
      Current Employee, more than 3 years

      Good Salary

      Aug 25, 2021 - Coordinator in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great base salary, goes up with the year review. great benefits as well

      Cons

      can be really stressful at times,

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    8. 5.0
      Current Employee

      Capital One Business Analyst

      Aug 24, 2021 - Business Analyst Intern in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great work life balance

      Cons

      There aren't really any cons I can think of

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    9. 5.0
      Current Employee, more than 3 years

      Fraud Recovery

      Aug 16, 2021 - Senior Coordinator Fraud Recovery 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary and benefits..work life balance..great career advancement..positive work culture

      Cons

      Career advancement is based mainly on performance networking and tenure

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    10. 5.0
      Current Employee, more than 3 years

      Great place to work

      Aug 13, 2021 - Scrum Master in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, great talent, good benefits and a great place to grow

      Cons

      Sometimes hard to drive changes as organizational agility has reached a specific level

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