Capital One Reviews
Updated Jan 25, 2021
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Job Status (2)
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English
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Recommend to a Friend
Approve of CEO
Richard D. Fairbank
4,705 Ratings
Pros
"Good work-life balance; Best 401k match; Company culture" (in 1268 reviews)
"Innovation freedom to try out new things great benefits 7" (in 843 reviews)
Cons
"Cut throat performance management" (in 328 reviews)
"No work life balance under our DM" (in 258 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured ReviewHelpful (1)
"GREAT CULTURE AND BENEFITS"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time for more than 3 years
Pros
You feel valued and rewarded for your hard work. The schedules are regular business hours with a short day on some weekends, I appreciate how it allows me to have a great balance of work and personal life. You get great internal mobility opportunities, health insurance, very great PTO, career counseling, wellness incentives, tuition reimbursement and many more perks. The work environment is often great and you don't have the annoying pressure that other banks have to meet certain number of sales goals (I really love that about Capital One). You get to focus on helping customers without having to push them on getting certain product just to meet your monthly goals.
Cons
Management needs some improvement. Nobody appreciates a manager who's too soft to overlook certain associate behaviors that affect the team as a whole.
Continue reading "Great culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time
Pros
They really take an immense amount of effort to ensure that associates feel welcome and recognized for their work and I do believe they truly care to make the customer experience the best Great work life balance
Cons
Not exactly clear strategy on how to be a market leader
"Awesome place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time
Pros
Challenging work, competitive pay, work alongside brilliant people, work with cutting edge technology (especially in the context of banks), founder led, mission-driven
Cons
Huge organization - easy to get caught up in red tape though this is getting better. Occasional office politics/people playing favorites
"customer service representative"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Capital One full-time for more than 3 years
Pros
Good benefits, and competitive pay
Cons
Not very flexible schedule if you're a customer service agent
"Definitely a great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time for more than 5 years
Pros
Has everything you would expect for a Fortune 500. Great benefits and great work life balance. Competitive skate snd many opportunities to move within
Cons
Sometimes the sheer size of the company delays meaningful change
"Not for ambitious smart people"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Capital One full-time for more than a year
Pros
Compensation , culture, bonus, work life balance
Cons
Weak management, no growth and a rude President
Continue reading"Great Place To Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at Capital One full-time for more than a year
Pros
Great people, awesome office, great on site events
Cons
HR Manager was not always available and wasn't approachable, new on for the contact center was great
Continue reading- Helpful (1)
"Tough to be unhappy here!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time for less than a year
Pros
Salary is slightly lower than other banks. Very process driven
Cons
Absolutely awesome culture People from juniors all the way to VP’s are super friendly Smart people that work together well with no politics Great company that looks after customers All staff are valued
Continue reading - Helpful (1)
"Good but can be better"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Capital One full-time
Pros
- Overall, good place to work.
Cons
- Cross-calibration system used for promotion is highly flawed and favours masculine attributes.
"It’s a good place to start"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookDisapproves of CEOI worked at Capital One full-time for more than a year
Pros
You get paid well for what you do. For a fresh grad, it’s on the high side
Cons
High turn over, training is abit in the weak side
Join the Capital One team