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Capital One Reviews
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    Capital One Reviews

    Updated Aug 20, 2019

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    Found 6754 reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    73%
    Recommend to a Friend
    92%
    Approve of CEO
    Capital One CEO Richard D. Fairbank
    Richard D. Fairbank
    3878 Ratings
    Pros

    • "The company really does care for the employees and has great work life balance" (in 1009 reviews)

    • "great vacation, great benefits for families" (in 709 reviews)

    Cons
    More Pros and Cons

    1. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Business Analyst in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capital One full-time for more than a year

      Pros

      There are a lot - great workplace with awesome people

      Cons

      There are very few - some level of politics

      Capital One2019-03-16

    2. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Director in Toronto, ON

      I have been working at Capital One full-time for more than 5 years

      Pros

      Great people who truly care about the company and work we are doing

      Cons

      Americans who come and push their views

      Capital One2019-08-13
      3. Join the Capital One team
      See Our Latest Jobs

    3. "Capital One, A Dynamic Atmosphere for the Young"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Scheduling Coordinator in Montreal, QC
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Capital One full-time for less than a year

      Pros

      Felixble management, great team and location and advancement possibilities from the get-go

      Cons

      Same as most phone young phone centres

      Capital One2019-08-12

    4. "capital one fraud investigation agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative 

      I worked at Capital One full-time

      Pros

      learned how to multi-task, benefits to solve customer issues,

      Cons

      not really flexible on hours

      Capital One2019-08-06

    5. "Great company to start career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Process Manager in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Capital One

      Pros

      Good training programs for new graduates. Smart co-workers. Decent compensation.

      Cons

      Below average compensation for data scientists. Office politics. Capital One lifers are very narrow minded.

      Advice to Management

      Hire externally and promote people who did not work at Capital One their entire career. Hire some external consultants to diversity ideas and thoughts..

      Capital One2019-08-02
    6. Helpful (1)

      "Good place to work if the job aligns with your career direction"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Montreal, QC
      Positive Outlook
      No opinion of CEO

      I have been working at Capital One full-time for more than a year

      Pros

      Great benefits, good culture and values

      Cons

      silo work, slow readjustment and change rate

      Capital One2019-07-30
    7. Helpful (1)

      "Favoritism"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Financial Coordinator 

      I have been working at Capital One full-time

      Pros

      Great pay, flexible,free parking, vacation,growth opportunities

      Cons

      Bad management, problems never solved, higher management sucks, doesn't compensate hard work as good as they should, bad scheduling system

      Capital One2019-07-28

    8. "Not Too Bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Scarborough, ON
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Capital One full-time for more than a year

      Pros

      Good pay and benefits Great colleagues

      Cons

      Poor management support and alot of politics

      Advice to Management

      Do not just say you are listening to pacify your employees - actually listen and be transparent

      Capital One2019-07-12

    9. "High potential ruined by poor management structure and cult-like atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analyst in Toronto, ON
      Doesn't Recommend
      Approves of CEO

      I have been working at Capital One full-time

      Pros

      -Potentially good culture -Smart people -Competitive salary

      Cons

      - Your progression is highly dependent on the manager you get, people leaders are promoted based on performance instead of ability to actually manage others so you have a lot of managers who have low EQ and can't develop their associates - Advertised work-life balance only applies to ~40-50% of the company, long hours otherwise - All the truly good associates and smart people leave - Zero diversity of thought, and...

      Show More
      Capital One2019-07-26
    10. Helpful (3)

      "Career ruining experience. Avoid this place at all costs, Do not fall prey to high compensation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend
      Negative Outlook

      I worked at Capital One full-time for less than a year

      Pros

      I cannot think of anything. Perhaps CEO's vision is great. Benefits are great.

      Cons

      I experienced the worst ever leadership and management here in Canada Tech. The culture in capital one US is far better. Leadership here has no clue how to handle situations. They keep passing on problems. Worst decision making ever. They run a generic job description for recruitment and place people in any position that is open irrespective of matching skills. People are continuously leaving. Recruitment standards...

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      Advice to Management

      Leadership in Canada Tech needs to seriously do introspection of their own leadership skills before preaching it to others. People leadership skills are zero. Are you the real problem solvers? You create problems and keep passing them on, making others totally responsible for it. Diversity and inclusion is just a cliché, you need to internalize it. Discrimination is quite visible. Annual people performance management...

      Show More
      Capital One2019-08-06
    Found 6754 reviews