Capital One Reviews | Glassdoor.ca

Capital One Reviews

Updated Jun 14, 2019

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Found 6592 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
92%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
3786 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Company to work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Ive worked here for 4 years and still enjoy going in every day. The work is challenging if you make it out to be. As a developer you have the opportunity to work in a wide variety of areas. Benefits/ Stock Purchase Plan ++

    Cons

    At times things can be a bit slow. Like I mentioned above, you make your experience there as great or as poor as possible. Ive waited over two weeks for a translation to be finished.

    Advice to Management

    Listen to the people. At a company with a lot of employees it might be hard to hear from everyone, but utilize the many managers and leads that you have to listen to the people!

    Capital One2019-05-04
  2. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Excellent company to work for and enjoyable environment

    Cons

    Nothing in particular. The changes it too fast paced compared to other financial institutes

    Capital One2019-06-10
  3. Helpful (2)

    "Would never work there if had my information after employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Process Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Salary a bit higher than competition

    Cons

    Constantly scrambling the company. Incompetent management. There is no value for the experience and education you bring in.

    Advice to Management

    Don't let incompetent people go up the ladder by poisoning and being snakes.

    Capital One2019-06-13
  4. Helpful (5)

    "Avoid this place if you want to keep your sanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Great benefits, clean office and work environment, modern look building

    Cons

    An extremely toxic work environment. Management are unhappy but still put a smile and pretend this organization is the best place to work. Management are incompetent, yet they have expectations for deliverables and expect you to outerperform so they can suck dry the life out of you. The more you show you are smart, the more work you have to do to continue proving yourself to others... even a that stage and you won't even...

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    Advice to Management

    I won't give any advice as they are " smart enough" to figure it out themselves....

    Capital One2019-05-18
  5. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Capital One full-time

    Pros

    Great casual business culture, relatively little overtime

    Cons

    opportunities limited because it is only a small credit card company in Canada

    Capital One2019-04-10
  6. Helpful (2)

    "So-so company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Good benefits, salary and work-life balance

    Cons

    Entitled associates. Inexperienced leaders.

    Advice to Management

    Bringing in US leaders every two to five years is exhausting for Canadian associates.

    Capital One2019-04-19
  7. Helpful (12)

    "False Advertising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Scientist in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Flexible work hours and convenient downtown location.

    Cons

    3 out of the 60 DS actually do work that resembles industry standard DS work. These are the folks that are sent to public and recruiting events to make it sound like we all do real DS work. Don't be fooled! Most of the business leaders do not know what DS resources are or how to use them. They think Data Scientists' core job is to write SQL scripts for business analysts and process managers for "controls". Instead...

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    Advice to Management

    Stop hiring Data Scientists until you know what to do with them... This is going to have long term negative impact on the brand and we will have trouble finding good talent in the future :/ Paying more is NOT the solution. Please revisit Jon titles and roles and responsibilities. If you don't have Data Science work, don't hire Data Scientists.

    Capital One2019-04-26
  8. "data scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    flexible. and learn a lot new things

    Cons

    too difficult to get promoted

    Capital One2019-03-27
  9. Helpful (7)

    "Awful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    - Above avg comp - Standing desks - You can move transfer to the US, Capital One doesnt suck there

    Cons

    - Zero accountability structure. Underperform or overperform at your role, doesnt matter at all, leadership doesnt care - HR will lie to you about your role and responsibility, super incompetent - Demoralizing work - FAKE TECH COMPANY, THIS IS NOT A TECH COMPANY. Agile is implemented completely wrong and time waster huddles - If you voice your disagreement youll be considered a bad fit - Performance management is...

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    Advice to Management

    Recognize employees, stop putting robots that can't manage in management positions, actually respect your own values

    Capital One2019-04-26
  10. Helpful (1)

    "Lawyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Collaborative and dynamic environment in Canada

    Cons

    Too much US influence on business

    Advice to Management

    Think about the lack of brand presence in Canada!

    Capital One2019-04-04
Found 6592 reviews