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    Capital One Reviews

    Updated Jun 14, 2019

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    Found 6592 reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    74%
    Recommend to a Friend
    92%
    Approve of CEO
    Capital One CEO Richard D. Fairbank
    Richard D. Fairbank
    3786 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Great Company to work For"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capital One full-time

      Pros

      Ive worked here for 4 years and still enjoy going in every day. The work is challenging if you make it out to be. As a developer you have the opportunity to work in a wide variety of areas. Benefits/ Stock Purchase Plan ++

      Cons

      At times things can be a bit slow. Like I mentioned above, you make your experience there as great or as poor as possible. Ive waited over two weeks for a translation to be finished.

      Advice to Management

      Listen to the people. At a company with a lot of employees it might be hard to hear from everyone, but utilize the many managers and leads that you have to listen to the people!

      Capital One2019-05-04

    2. "Excellent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Capital One full-time

      Pros

      Excellent company to work for and enjoyable environment

      Cons

      Nothing in particular. The changes it too fast paced compared to other financial institutes

      Capital One2019-06-10
      3. Join the Capital One team
      See Our Latest Jobs
    3. Helpful (2)

      "Would never work there if had my information after employment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Process Manager in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Capital One full-time for less than a year

      Pros

      Salary a bit higher than competition

      Cons

      Constantly scrambling the company. Incompetent management. There is no value for the experience and education you bring in.

      Advice to Management

      Don't let incompetent people go up the ladder by poisoning and being snakes.

      Capital One2019-06-13
    4. Helpful (5)

      "Avoid this place if you want to keep your sanity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Montreal, QC
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Capital One full-time for more than 3 years

      Pros

      Great benefits, clean office and work environment, modern look building

      Cons

      An extremely toxic work environment. Management are unhappy but still put a smile and pretend this organization is the best place to work. Management are incompetent, yet they have expectations for deliverables and expect you to outerperform so they can suck dry the life out of you. The more you show you are smart, the more work you have to do to continue proving yourself to others... even a that stage and you won't even...

      Show More

      Advice to Management

      I won't give any advice as they are " smart enough" to figure it out themselves....

      Capital One2019-05-18
    5. Helpful (1)

      "Great culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Capital One full-time

      Pros

      Great casual business culture, relatively little overtime

      Cons

      opportunities limited because it is only a small credit card company in Canada

      Capital One2019-04-10
    6. Helpful (2)

      "So-so company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Capital One full-time for more than a year

      Pros

      Good benefits, salary and work-life balance

      Cons

      Entitled associates. Inexperienced leaders.

      Advice to Management

      Bringing in US leaders every two to five years is exhausting for Canadian associates.

      Capital One2019-04-19
    7. Helpful (12)

      "False Advertising"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Data Scientist in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Capital One full-time for more than 3 years

      Pros

      Flexible work hours and convenient downtown location.

      Cons

      3 out of the 60 DS actually do work that resembles industry standard DS work. These are the folks that are sent to public and recruiting events to make it sound like we all do real DS work. Don't be fooled! Most of the business leaders do not know what DS resources are or how to use them. They think Data Scientists' core job is to write SQL scripts for business analysts and process managers for "controls". Instead...

      Show More

      Advice to Management

      Stop hiring Data Scientists until you know what to do with them... This is going to have long term negative impact on the brand and we will have trouble finding good talent in the future :/ Paying more is NOT the solution. Please revisit Jon titles and roles and responsibilities. If you don't have Data Science work, don't hire Data Scientists.

      Capital One2019-04-26

    8. "data scientist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Capital One full-time

      Pros

      flexible. and learn a lot new things

      Cons

      too difficult to get promoted

      Capital One2019-03-27
    9. Helpful (7)

      "Awful Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Capital One full-time for more than 3 years

      Pros

      - Above avg comp - Standing desks - You can move transfer to the US, Capital One doesnt suck there

      Cons

      - Zero accountability structure. Underperform or overperform at your role, doesnt matter at all, leadership doesnt care - HR will lie to you about your role and responsibility, super incompetent - Demoralizing work - FAKE TECH COMPANY, THIS IS NOT A TECH COMPANY. Agile is implemented completely wrong and time waster huddles - If you voice your disagreement youll be considered a bad fit - Performance management is...

      Show More

      Advice to Management

      Recognize employees, stop putting robots that can't manage in management positions, actually respect your own values

      Capital One2019-04-26
    10. Helpful (1)

      "Lawyer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Compliance in Toronto, ON
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Capital One full-time for more than 3 years

      Pros

      Collaborative and dynamic environment in Canada

      Cons

      Too much US influence on business

      Advice to Management

      Think about the lack of brand presence in Canada!

      Capital One2019-04-04
    Found 6592 reviews