The rare bank on the rise - Teller II Capital One Employee Review

4.0
Oct 2, 2008
Recommend
CEO approval
Business outlook

Pros

Though recently trimmed back, it still offers a relatively competitive benefits package, including healthcare, dental, child-care reimbursement, and even adoption assistance. It is also one of the few financial corporations that is staying strong in the current climate, providing job security and plenty of room for gowth within the company. THus, I would highly recommend getting in on the stock plan, which is available to even part-time associates, along with many of the other benefits. Company values actually feel genuine and are followed, breeding a loyalty among employees, which is important for stability. Generally there is a strong team work feel at the branch and even district level, which helps morale. And starbucks coffee...

Cons

There is sometimes a problem with information trickeling down from the top and frustrating lack of uniformity regarding operations. Lack of full-time opportunities in the banking sector contributes to a brain drain as the most talented seek to make a living elsewhere. There is the usual struggle between sales and operations as the company tries to grow, sometimes creating conflict as number-driven sales people try to push through things that are in violation of policy and even law. There is also the professional conflict that arises when the sales side is unofficialy regarded as being above the operations side. In some markets the perfect balance has not been achieved.

Explore other reviews about Capital One

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great rotational opportunities to gain exposure to a variety of business problems

Cons

Performance management can be stressful

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

4
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