Trash company. Don't work here. - Anonymous employee Capital One Employee Review

1.0
Sep 7, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good benefits - programs to help your growth

Cons

My experience at Capital One was marked by a disturbing lack of transparency and a series of concerning practices that need to be brought to light. Here's an account of my observations during my time at the company: Opaque Hiring Practices: Capital One continuously posts job positions with lower salaries or ghost postings while simultaneously laying off employees. This lack of transparency raises questions about the company's commitment to its existing workforce and the fairness of its hiring practices. Job Insecurity: Employees at Capital One live in constant fear of layoffs, as the company seems to prioritize cost-cutting over job security. This creates a stressful and uncertain work environment that negatively impacts morale and productivity. Revolving Door of Senior Directors: During my time at the company, I witnessed the departure of at least five senior directors. This high turnover at such a senior level is a clear indicator of poor management and leadership within the organization. It's deeply concerning when top-level executives are leaving in droves. Inadequate Communication: Communication from management about these changes and layoffs is often vague or nonexistent, leaving employees in the dark about the company's direction and their own job security. This lack of transparency further erodes trust in the organization. Undermining Employee Loyalty: Capital One's practice of laying off employees while posting new job positions at lower salaries undermines employee loyalty and trust in the company. It sends a message that employees are expendable and that their dedication and hard work may not be valued.

Explore other reviews about Capital One

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good company values overall Great benefits Office was nice

Cons

Depends on department, but culture can be too competitive

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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