Good company BUT... - Process Manager Capital One Employee Review

3.0
Aug 11, 2023
Recommend
CEO approval
Business outlook

Pros

-Great personal development opportunities both at the company and via outsourcing -Nice amenities at their offices (food and technology) -Bonus structure is OKAY -Fun events are typically great -Company offers swag gifts in abundance (obviously for marketing purposes but it's still a great idea) -Offers up to date technology to use at home (for remote and hybrid workers...which seems to be the bulk of employees now)

Cons

-Their layoff policy SUCKS -The calibration process (aka "rank and yank") needs to be re-evaluated because why are you hiring weak people in the FIRST place? -They rate employees based on their "visibility" or, as I'd like to call it, their "ability to show up to the most 'circle jerks' possible" -HR often has to "re-evaluate salaries" and give employees astronomical raises (sometimes 5-10 years AFTER the fact) because the company discovered it wasn't paying the employees enough -A company of too many pizza parties and not enough cash spot bonuses -Preaches meeting reductions RIGHT before adding an additional 3 meetings a day to employee calendars -Famous for boasting of strong company profits and "caring about its people" before layoffs and then offering team building exercises post mass layoffs like nothing ever happened

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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