The Good, The Bad and The Ugly... - Anonymous employee Capital One Employee Review

4.0
Feb 25, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great core benefits, care about their employees, felt very lucky to work here during the last 2 years in a pandemic. Get to work with great, motivated and inspiring people. Always receive bonus and pay increase annually.

Cons

Slow to change systems, processes and outlook, want to be a forward thinking FinTech but US constraints make it almost impossible to improve our systems and processes and the UK 'poorer cousin' is often forgotten or not consulted with so decisions are made and we are told afterwards. Now a Hybrid organisation but wanting to mandate 3 days in the office to get the culture back to 'how it was' pre-pandemic.

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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