A lot of potential but middle management stifles growth and innovation - Senior Manager Capital One Employee Review

3.0
Feb 15, 2015
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive salary, very intelligent colleagues and a great mission.

Cons

Culture especially in IT is competitive and lacking strong leadership or accountability. Middle management in most cases doesn't truly understand how to deliver or what they need to do to motivate their employees. There are "lifers" who are in director and sr. director positions just trying to lay low and not rock the boat; they stifel potential and innovation.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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