Taught me what I know - Fraud Investigator Capital One Employee Review

4.0
Feb 14, 2015
Recommend
CEO approval
Business outlook

Pros

Great benefits. I started working there in sales in 2008. When it was still ING DIRECT. B/c of that I not only had a great 401k (with no waiting for a year like most companies now) but I was also one of the last lucky ducks to get in on a pension.

Cons

After 5 years there, I still wasn't where I wanted to be and should've been in my career there. And I was going to train for my AML test thru them but when it became Capital one 360 a lot of options for employees went bye bye.

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5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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