Worst decision in my professional career - Senior Brand Manager Capital One Employee Review

1.0
Jan 6, 2015
Recommend
CEO approval
Business outlook

Pros

Great benefits, 401k and vacation options. The corporate heads have a great vision & great ideas.

Cons

No appreciation for employees, the vision gets lost the further down the chain you go. There are way too many politics at play. They do not value long time employees. I've seen employees who have been with the company for 40+ years transferred to another location and then the branch closes & the employee laid off. They lay off employees when they close a location, employees are encouraged to apply internally, but are rarely hired. Capital One is looking to going "digital" so they want very few branches, so that mean very few employees, so if you want a company for the long haul, avoid here! They make big promises to get you on board and then there is no follow thru. In my 4 years, I've seen so much turnover, everyone below the CEO to me has changed. I've had 5 different managers in less than 4 years. I've seen older employees pressured and pushed out and managers advised to push older people out In favor of younger employees. There is very little career growth. Every person above me who was hired the past 4 years was external and very few people promoted, the ones who have been promoted have been "in" with leadership.

Explore other reviews about Capital One

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Professionally operated and disciplined organization

Cons

Regulated environment impedes rapid software delivery

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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