The "Best Place To Work" in the UK - Technical Service Manager Capital One Employee Review

5.0
Sep 24, 2014
Recommend
CEO approval
Business outlook

Pros

Fantastic culture, top quality people, great working environment. You will trusted to deliver your tasks without being micro-managed and well rewarded for your efforts.

Cons

Sometimes the environment can be quite high pressure. We are all expected work hard, but work-life balance is considered as very important so this should not continue for a long period of time.

Explore other reviews about Capital One

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

Commute to work is awful

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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