Just another bank - AML Investigator II Capital One Employee Review

3.0
Nov 17, 2020
Recommend
CEO approval
Business outlook

Pros

The pay for the current position that i'm in is not bad compared to other banks, the balance between work and home is pretty good and when we were in the office before the pandemic the enviroment was pretty chill. My position is a M-F position and all major holidays off and there are time where overtime is available.

Cons

The wrong people in the right position! Capital One or at least the site that i'm in has a trend of hiring people in management that have no previous experience in fraud or does not have the aptitude for fraud. This is an issue if you yourself have fraud experience or are a seasoned veteran, management does not like to be corrected or challenged, if they say 2+2=8 and you don't go with that then you're going to have a hard time. It's all about PERCEPTION with these people, once you go against the grain they will retaliate against you no matter how good of a performer you are and the HR or associate relations route will not help you and they will side with management automatically. My current manager is a complete ding bat and does not like to be corrected and has no experience nor the aptitude for the work, trying to have a conversation or explain things to a person like this is like trying to ice skate uphill on a sunny day. The rating system for promotions and raises are trash and it may not reflect the work you've actually done.

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5.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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