Great Company to work for. Unfortunately down sized credit card services in Tampa, FL - Floor Supervisor Capital One Employee Review

4.0
Jul 29, 2013
Recommend
CEO approval
Business outlook

Pros

Benefits, work-life balance, great pay. Teamwork and training. Wonderful support from management in call center. Never a dull moment. Wish they were still in operation in Tampa.

Cons

Outsourcing caused the layoffs of many excellent employees and they moved most of the credit card operations to India. I wish companies realized the importance of keeping jobs in America.

Explore other reviews about Capital One

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good WLB and compensation as of this location

Cons

Bad RTO policy, making everyone going back to office

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

1
See reviews by: Helpful|Rating|Date|All