In general, a great place to work - Senior Manager, Retail Bank Capital One Employee Review

3.0
Jul 24, 2013
Recommend
CEO approval
Business outlook

Pros

Great people, great work environment, great culture. Good place for training. The company has changed in the 12+ years that I've been working here. The people are the best I've ever worked with but policies are getting tighter due to the external regulatory environment.

Cons

Performance management is an annual competition, sometimes a popularity contest. Some supervisors are immature. Female discrimination for upward movement; stretch roles are a great way for Capital One to get more out of associates without pay. Long hours and 24/7 connectivity is strongly encouraged for performance rewards.

Explore other reviews about Capital One

5.0
Jun 15, 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

working in capital one is very good experience.

Cons

I don't see any cons.

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

1
See reviews by: Helpful|Rating|Date|All