I worked in a call center professional but laid back as a phone banker - Banker Capital One Employee Review

Capital One is a tech-first company. Most of the latest tech skills, tools, and practices are implemented. Most teams have interesting work where you learn and get to apply your skills.

Often, the new development work is assigned to the full-time employees. Access to many of the tools is also restricted to the FT employees

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.