Don’t bother - Anonymous employee Capital One Employee Review

1.0
Feb 6, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-benefits (which you could find at other places anyway)

Cons

-Power hungry female managers -Call volume insanely high (constant back to back) -Poor training methods -Impossible stats to achieve -Racist employees and managers -Backstabbing and very toxic environment -Not a professional environment, they hire too many inexperienced people along with people who are only trying to fraud the company -It’s a huge empty building with limited parking the space is wasted they spent all that money on a new fancy useless building but couldn’t pay for heating (the place is always freezing) -Uneasy atmosphere (people are very rude) -No diversity in management (white female managers rule the place) -Pays extremely low for a bank

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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