Poor - Bank Teller Capital One Employee Review

1.0
Aug 29, 2012
Recommend
CEO approval
Business outlook

Pros

It's better than being unemployed

Cons

Corporate people think they can make decisions about laying off people in the branches when they have never step foot in any of them or they would have seen how much we needed them, so manager are forced to work 60+ hours/week Employee opinion doesn't matter Pressure to get 13 referrals each month because capital one offers no free checking and bad products so it falls on the tellers to pressure customers into getting things they don't need. District managers are awful There's a lot of turnover, tellers come and go so quickly because it's not a good place to work

Explore other reviews about Capital One

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Well-run company that knows its values and lives them out. They hire well, and trust people to do their jobs, and people almost always do. Very tech-forward, and adopts the current tech meta quite well.

Cons

Performance management is a double edged sword. It feels intense, but I get why they do it. And helps me reflect on where Im at. Small price to pay

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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