Good but was better - Anonymous employee Capital One Employee Review

3.0
Apr 5, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work is fun, and I am lucky to be in a great team. Campus is great, benefits are good, and Plano is a great city. Depending on the team and the department, the culture and the senior leaders can be very open and understanding.

Cons

Too much outsourcing hurts morale. New employees get hired at $20-40k above midpoint, and many people joke that it's better to leave the company for a year and try to get hired back because of the raise. Depending on your department, promotion opportunities can be very limited and attrition can be as high as 100% per year.

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Pros

Great work life balance, leading tech

Cons

Ulta standardization from the top down, can slow progress

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CEO approval
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Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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