Too many cooks in the kitchen - Anonymous employee Capital One Employee Review

3.0
Nov 28, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work/life balance with flex time and work from home options. Base compensation is solid. Many experienced co-workers and managers

Cons

Too many project managers with little business knowledge. Decisions are often made without input from employees affected by changes. Too many layers of management. Innovation from anyone other than project managers is discouraged. Management not open to suggestions and feedback.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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