1.0
Mar 12, 2026
Current employee, more than 8 years
Nottingham, England
Recommend
CEO approval
Business outlook
Pros
Nice restaurant - can’t honestly say anything else
Cons
I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.