Overworked and underpaid - Customer Service Representative CIBC Employee Review

1.0
Jun 14, 2024
Recommend
CEO approval
Business outlook

Pros

Company is great overall. I got the job by applying online and the overall process was smooth.

Cons

The company should pay us a little more. I feel that the call volume and complexity of subject matter warrant a higher compensation.

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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