spread too thin for too little money - Financial Services Representative CIBC Employee Review

With the training provided CIBC should not be able to advertise the employees in this role as "experts". They are given a script and a list of CIBC backed mutual funds when there are literal thousands of options but we were only required to show 2. At my branch the management was very poor and they were ill-equipped to deal with any disruptions to the day to day operations. I was told numerous times that I would be promoted but we always seemed to be on a hiring freeze when I would follow up. Essentially they spread you way too thin (They had me working on an international estate file....I have an English Literature degree), for little money until you burn out and quit....then they hire a new crew. They would also do things that I thought to be morally questionable. Like raising the rates on all "core" clients (ones who make under $100k/year) and then two weeks later lowering the rates for the imperial service clients who make $150k+). A very predatory climate with little regard to clients who are not wealthy and employees who question to better understand their process.