Great opportunity. Poor management. Customer Service Representative. - Customer Service Representative CIBC Employee Review

2.0
Sep 29, 2014
Recommend
CEO approval
Business outlook

Pros

My coworkers are great people. The client relationships I've built in the 2 years I've worked at CIBC are amazing. Excellent hours and stability.

Cons

Unfortunately young kids are hired into roles they are not ready for. It's a big gap for CIBC. Management is not very understanding when it comes to your personal life either. If you communicate to your superior that you, in fact, do not want to absorb responsibilities of another role (that you will not properly be compensated for) guess what? It will be pushed on you. Without training. And with 5 people telling you 5 different ways of doing said role.

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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