A great place to work hard but also play hard - Customer Care Associate CIBC Employee Review

5.0
Jul 21, 2008
Recommend
CEO approval
Business outlook

Pros

Work and life balance iis great, they care about the community they are doing business with. The demands are very high to perform great customer service.

Cons

Big Brother is always watching you. You are always being watched and evaluated with work performance. It is very important you get along with your manager as this will determine how far you will go within the company.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

-People were friendly and would do coffee chats/one-on-one lunches. -Other interns were great. -Base compensation as an analyst is on the higher end.

Cons

-Feedback from intern manager only given at the end of a rotation differed greatly from what team members would directly tell me which was confusing. Makes me think people are only nice on the surface. -Team members prioritized some interns over others in terms of work given and time spent. -Teams in the same product group had wildly different work life balance with some working 70+ hours a week and others working close to 40. -Has high turnover overall due to lower compensation at the Director+ level.

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