CSR - Customer Service Representative CIBC Employee Review

2.0
Feb 12, 2014
Recommend
CEO approval
Business outlook

Pros

Satisfactory beginning salary, good preparatory training program

Cons

Very limited growth opportunities, they don't care about their employees since it is a call centre, they expect the turnover rate to be high

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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