Not what it seems (perspective from a seasoned retail banking sales person) - Mobile Investment Consultant CIBC Employee Review

1.0
Nov 28, 2017
Recommend
CEO approval
Business outlook

Pros

- Flexible schedule with the ability to work from home - Good laptop and printer - Mobile and very independent

Cons

- Ineffective and inefficient systems compared to other banks - Little to no immediate support for technical questions (email inbox that can take several days to respond) - Mistakes are constantly made by FSRs, whom are responsible for closing your deals (ie: opening the wrong type of account, processing transfers incorrectly, processing mutual fund purchases for the incorrect amount, etc.) - Poor training (lengthy and ineffective phone/video coaching) - Lots of cold calling (calling CIBC clients for ‘financial planning’ or ‘financial review’) - Risk of customer no-shows can waste a lot of time - Inefficient CRM system - Lots of objection handling - Poor validation system that causes lots of frustration

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

-People were friendly and would do coffee chats/one-on-one lunches. -Other interns were great. -Base compensation as an analyst is on the higher end.

Cons

-Feedback from intern manager only given at the end of a rotation differed greatly from what team members would directly tell me which was confusing. Makes me think people are only nice on the surface. -Team members prioritized some interns over others in terms of work given and time spent. -Teams in the same product group had wildly different work life balance with some working 70+ hours a week and others working close to 40. -Has high turnover overall due to lower compensation at the Director+ level.

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