Bayview Village Branch - Lack of Management - Customer Service Representative CIBC Employee Review

2.0
Apr 28, 2016
Recommend
CEO approval
Business outlook

Pros

Decent wages. Good benefits. Branch was close to transit. One assistant branch manager (now retired) was very supportive, nice, and knowledgeable.

Cons

Terrible raises for bank tellers. Unless continuing in sales, little-to-no career growth opportunities. No financial benefit when taking on more responsibility and work. Highschool-like cliques and drama with management. Branch drives away best employees due to lack of leadership and support. Seniority not given when deciding on shifts. Branch manager took multiple smoke breaks for long lengths of time and left branch occasionally with no management at all. Intake focusing too much on diversity instead of people that know math or understand computer systems (one new employee didn't know what a toonie was). Having inexperienced, lazy employees train new employees, implementing bad habits on new hires.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

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4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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