Poor Incentives, Bad Leadership, Greedy - Account Manager American Express Employee Review

3.0
Jan 14, 2025
Recommend
CEO approval
Business outlook

Pros

Decent snacks. Food credit is nice. Products/services are cool to work with/for. Work life balance was good

Cons

Performative culture improvement initiatives that leaders encourage entry-level employees to lead/solve low-employee morale. Pay did not increase with company profits increasing. Amex saw record year after record year and nothing trickled down to entry-level employees. Growth for development is very limited, political and definitely not based on merit. Office is in a really bad place as well.

Explore other reviews about American Express

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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