You are just a number and easily replaced. - Membership Coordinator American Express Employee Review

1.0
Oct 21, 2022
Recommend
CEO approval
Business outlook

Pros

Sick pay and other benefits If you know how to use google you will be fine

Cons

Poor management very clicky envrionment Service is not what the card members should expect They got rid of a lot of the very experienced Relationship Managers to replace them with cheaper labour but it is the Card Member who is suffering The card is not worth the fee they have to pay

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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