Their desire to let someone else run their IT infrastructure is the first step to ruin. - Network Engineer American Express Employee Review

5.0
Aug 31, 2008
Recommend
CEO approval
Business outlook

Pros

The understanding by leadership about the importance of a work-life balance. The pay is good, the benefits are relatively good, the ability to move around within the company is true value in working for AMEX.

Cons

The constant desire for them to outsource, outtask, and offshore every piece of IT, alienating their professional employees, while treating zero skill customer support representatives as protected people.

Explore other reviews about American Express

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Highly recommend

Cons

I don’t have any negative thoughts

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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