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      American Express

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      American Express reviews

      Unfair to U.S. candidates - Software Engineer American Express Employee Review

      1.0
      May 20, 2020
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Facilities are nice. Arizona locations are relatively clean. Cafeteria is nice.

      Cons

      They have an interview process that is designed to eliminate U.S. candidates from being hired. They use lower criteria for the H1B visa candidates. About 80% of technical workforce in Arizona are foreign visa. But if you do get hired, managers are NOT software developers yet they manage software developers. Supervisors are called Directors from some reason, they micro-manage the direct employees while NOT holding visa workers accountable. Management in general dominate meetings and suck the oxygen out of the room. It is all about the management team and their politics.

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      5.0
      Jun 8, 2026
      Manager, strategic planning
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance and benefits

      Cons

      Outdated systems and people repeating work

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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