Outsourcing to India, only poor leaders and suck ups left! - Credit Analyst American Express Employee Review

1.0
Oct 5, 2013
Recommend
CEO approval
Business outlook

Pros

The pay was good to start, then the raises were terrible, the jobs micromanaged, the lazy people get promoted for sucking up, and the hard workers have heart attacks and die young, right after they get outsourced! These ARE the good points!

Cons

You get treated like Chinese factory workers, your breaks are timed to the second, and if a phone call runs into your break you have to shorten the break to be back on time! There are no extra bathroom breaks! Everything is picked to death-you are always meant to feel inferior!

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5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance, career growth opportunities, values and culture

Cons

None - truly amazing place to work

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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