Very political - Director American Express Employee Review

2.0
Apr 9, 2019
Recommend
CEO approval
Business outlook

Pros

Still a great brand to add to your resume and still some good well intentioned people working there worth keeping in your network

Cons

There is an adverse selection on people staying for the benefits vs serving customers. Everybody is resigned to the political game and the endless hierarchy approval for decisions. So they stay pretending to do something meaningful, pleasing senior leaders more than customers and delaying decisions and risk until it's time to change job. The Ombudsperson is a joke, the company does not care for you at all.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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