Amazing Place to Work with Amazing Benefits - Senior Analyst American Express Employee Review

5.0
Feb 20, 2019
Recommend
CEO approval
Business outlook

Pros

1. The culture here is absolutely incredible. I love working for a company where I am encouraged to be authentic and myself. 2. I love the people I work with, they are all intelligent in their own ways and the company respects different ideas from different people 3. Diversity is a core concept as well as empowering minorities and people who might not have had a voice in the business world 20 years ago. 4. The benefits are incredible and are available when you start on day 1. 5. The pay is competitive and makes me feel valued. I get constant feedback and am able to search and see any salay within the company for any position in general. 6. There is TONS of opportunity for growth. As someone who joined the company as a Platinum Customer Care professional 5 years ago, I've been able to attain several different positions based on the internal hiring process. 7. Senior leadership is absolutely amazing. I love working for the senior leaders and hope to become one myself one day. 8. Work/life balance is very nice here. They are very understand when you have emergencies and depending on your position, they can allow you to work from home when needed. 9. The CEO is also absolutely amazing. Steve has such a healthy vision for where he wants the company to be from an employee standpoint and I hope that he continues to do a wonderful job as our CEO.

Cons

1. Technologies is this weird and foreign world that we don't really understand. We want things fixed and are told we can't because of budget/prioritization but then we prioritize some....interesting...initiatives. 2. I wish things got done faster. Everyone can agree that we need to change something but then we have to get all these approvals and go through different streams in order to achieve something that should take a week or less to do. 3. They need to do a better job of listening to their employees when several complaints are made about a particular individual if they are harassing their fellow employees.

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Pros

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Cons

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5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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