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      American Express

      Engaged employer

      American Express reviews

      Great company, but its a toss up as to the quality of training and your manager. - Customer Care Professional American Express Employee Review

      3.0
      Nov 24, 2012
      Customer care professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and a lot of resources on-site like cafeteria, nurse practitioner, etc. Everyone is nice and easy to get along with.

      Cons

      While nice, some manager styles are not ideal resulting in training that isn't successful. Contradicting or completely false information from different coaches and an inability to fight to keep employees they say have great promise but aren't meeting goals because of a lack of support or accurate information. They have a style of training that may be improving, but up to now has not been successful since only 60% of one specific class actually gets out of training and stays with the company.

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      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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