Super Passive Aggressive Culture - Director American Express Employee Review

2.0
Mar 14, 2017
Recommend
CEO approval
Business outlook

Pros

Great work life balance.

Cons

Everyone expected to up and move roles every 2-3 years and those internal moves are time consuming. As a result, few people have good institutional memory, and so business and operational processes change too frequently--or worse, are completed based solely on relationships. Passive aggressive culture means little candor and honesty. People nod yes, and mean no. Also, many at the organization are simply waiting for something better to come along. lots of mediocrity at every level.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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