Overall very good, but highly dependent on business unit and leader - Senior Manager, Marketing American Express Employee Review

4.0
Dec 7, 2011
Recommend
CEO approval
Business outlook

Pros

Lots of disparate yet related businesses, willing to make big bets (such as currently on mobile & alternative payments through Enterprise Growth), great communication from senior AXP management, good work/life balance (most of the time).

Cons

Some business units (such as Global Business Travel) are virtually unknown to the core BUs, which makes it harder when trying to move (especially when going for a band-level promotion at the same time). Ratings/bonus/promotion can be very political despite a seemingly level playing field and calibration sessions. However, I've only been in GBT and hear that there are much more opportunities for advancement in other BUs.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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