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      American Express

      Engaged employer

      American Express reviews

      AMEX Recommended - Risk Manager American Express Employee Review

      4.0
      Sep 19, 2016
      Risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      American Express has excellent benefits and in most areas a good work life balance. Pay is also comparable to others in the industry. Since the company is constantly changing, innovating etc. it is never boring. Always something new to learn if your given the opportunity.

      Cons

      Sometimes it is way too political, more about who you know, then what you know. American Express needs to develop a fairer review process and ensure that areas provide fair opportunity to all to succeed.

      Explore other reviews about American Express

      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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