Great but not for everyone - Team Leader American Express Employee Review

3.0
Jul 31, 2011
Recommend
CEO approval
Business outlook

Pros

Benefits-These were in transition and their health changed to a high deductible plan that wasn't popular. Have a lot of other good benefits available. Good vacation package. You get a lot of time off. Good retirement plan. Good recogniton of peers and employees.

Cons

They let go of their bottom performers. You can do great for years and if you have a couple bad months you are let go. You have to be very disciplined to work there. There are a lot of unrealistic goals set by the company. You're calls are timed and you get scored poorly if you get customers that ask a lot of questions.

Explore other reviews about American Express

5.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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