Growth in negative - Senior Customer Service Associate American Express Employee Review

1.0
Oct 28, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance is the only pro

Cons

No growth atmosphere or even possibility also they do not have trainers, team leader gives training in theoretical manner which leaders to bad output at production

Explore other reviews about American Express

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Smart people work here yup

Cons

It’s hybrid so have to come in

5.0
Nov 26, 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All